Mr. Pranay Jaiswal

Pranay JaiswalMr. Pranay Jaiswal, Asst. General Manager Quality, Reliance BPO

Pranay is an ASQ-certified Quality and Business Excellence Professional with over Two decades’ experience in Manufacturing and Service sectors. Over the past 14 years, he has been leading large and diverse organizations in their pursuit of excellence.

His areas of expertise include Organisational Performance Management, Quality Management, Quality Consulting, Process Audits, Process Re-engineering, IT, Training, Manufacturing, and Environment Management. He has led organizations to certifications like RBNQA, COPC, SW CMM, ISO 9001, ISO 27001. He has facilitated several six sigma projects resulting in cost optimization, cycle time reduction and improved Customer experience.

Presently, he works with Reliance BPO, Navi Mumbai as Asst. General Manager Quality and Head- Audits and Business Excellence. In the past, he has worked with organizations like GTL Ltd, Hexaware Ltd. Aptech Ltd, Standard Batteries Ltd., Bombay Oil Industries, Procons Consultants and Modipon Ltd. He also serves as an active Senior Examiner on the IMC RBNQA board and leads teams of examiners in annual RBNQA assessments.

He holds a Masters in Administrative Management from JBIMS, Mumbai and is a Chemical Technologist from LIT, Nagpur. His professional certifications include: ASQ certified Six Sigma Black Belt & Certified Manager of Quality / Organisational Excellence, Senior RBNQA Examiner, COPC Regd. Coordinator, Lead Assessor for ISO 9000:2000 and ISO 27001, CSQA and AMFI-Advisor’s module. He is also trained in COPC HPMT and MATRIZ Level1. His other interests are reading, travel and music.

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